Privacy Policy

Last updated: July 29, 2026

China Fantasy Travel respects your privacy. This policy explains what information we collect, how we use it, and how you can contact us about your data.

1. Who We Are

China Fantasy Travel is a private China tour planning service operated by Hunan Garden International Travel Service Co., Ltd., based in Zhangjiajie, Hunan, China.

Contact email: info@chinafantasytravel.com

2. Information We Collect

When you contact us or submit an inquiry, we may collect:

Your name
Email address
WhatsApp or phone number
Country or region
Travel dates, group size, destination interests, budget, and travel preferences
Messages or other details you choose to send us
The page or source URL where your inquiry was submitted

When you visit our website, we may also collect technical and usage information, such as:

Device and browser information
IP address
User agent
Pages visited and actions taken on the site
Cookie or similar identifiers, including advertising and analytics identifiers where applicable

3. How We Use Your Information

We use your information to:

Reply to your inquiry
Prepare and improve private tour itineraries and quotations
Communicate with you by email, WhatsApp, or phone
Operate, protect, and improve our website
Prevent spam, fraud, or abuse
Understand website performance and visitor activity
Measure advertising performance and improve our marketing effectiveness

4. Cookies, Analytics, and Advertising Measurement

Our website may use cookies, pixels, tags, and similar technologies.

We use Google measurement tools, including Google tag / Google Analytics, to understand website activity and measure performance. Google may use cookies or similar identifiers to collect information about your interactions with our website.

We also use Meta Business Tools, including Meta Pixel and Meta Conversions API, to measure ad performance and understand whether visitors contact us after seeing or clicking our ads.

These tools may collect or receive information such as page views, form submissions, WhatsApp clicks, browser information, IP address, event source URL, cookie identifiers, and similar technical data.

You can manage cookies through your browser settings. You can also manage advertising and analytics preferences through Google and Meta account or privacy settings where available.

5. Meta Pixel and Meta Conversions API

When you submit an inquiry or interact with certain contact buttons, we may send event information to Meta for advertising measurement, deduplication, attribution, and reporting.

For form submissions, this may include hashed contact information such as email address, phone number, name, and country, together with technical information such as IP address, user agent, event source URL, and Meta browser identifiers such as _fbp or _fbc where available.

Hashing helps protect the original contact details during matching, but it does not mean the event is anonymous.

6. WhatsApp Links and Third-Party Services

If you click a WhatsApp link on our website, we may include page or source context in the WhatsApp message so we can understand what trip or page you are asking about.

Our website may also load third-party resources, such as phone input tools from cdn.jsdelivr.net, to help visitors enter international phone numbers correctly.

Third-party services may process data according to their own privacy policies and terms.

7. Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted service providers and platforms when needed to operate our website, respond to inquiries, deliver tour planning services, measure advertising performance, maintain security, or comply with legal obligations.

These providers may include website hosting, email, analytics, advertising measurement, anti-spam, and communication services.

8. How Long We Keep Information

We keep inquiry and communication records for as long as reasonably needed to respond to you, prepare travel services, maintain business records, resolve disputes, improve our service, and meet legal or accounting requirements.

If you ask us to delete your personal information, we will review and respond to your request, subject to any information we must keep for legitimate business, legal, tax, security, or dispute-resolution reasons.

9. Your Choices and Rights

You may contact us to request that we:

Tell you what personal information we hold about you
Correct inaccurate information
Delete your personal information where applicable
Stop using your information for certain purposes
Withdraw consent where processing is based on consent

To make a request, email us at info@chinafantasytravel.com.

You can also limit cookies through your browser settings and manage ad preferences through Google, Meta, or other platform privacy tools.

10. Security

We use reasonable measures to protect personal information. However, no website, email, or internet transmission is completely secure, so we cannot guarantee absolute security.

11. International Visitors

China Fantasy Travel is based in China, and your information may be processed in China or in other countries where our service providers operate. By contacting us or using our website, you understand that your information may be transferred and processed outside your country or region.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date shows when the policy was last revised.

13. Contact Us

If you have questions or requests about this Privacy Policy or your personal information, please contact:

China Fantasy Travel
Email: info@chinafantasytravel.com